How to Request a Quote from HDI

Each of our products requires that you submit slightly different information. Here are the steps to take to help you order one of our products:

1. Select the appropriate product from the following list.
2. Fill in the online form to submit a request for quotation online.
3. Alternatively, you may print out the page and manually complete the form. Fax it to us at 781-395-8000 upon completion.
4. In either case, please fill in all fields.
5. Please call 1-800-392-5200 with any additional questions or for assistance in completing this form.

Return Goods Policy

All returned items (including Warranty repairs) must have a Return Materials Authorization number (RMA#) or they will not be accepted for repair or return by our Receiving Dept.

The RMA# must be CLEARLY MARKED on the shipping label and on all accompanying paperwork for repairs or credit to be authorized.

A 15% RESTOCKING charge will be applied against credits issued for any items returned to us for reasons other than authorized repairs.

To obtain an RMA number please call 781-395-6700 during normal business hours. You may also fax (781-395-8000) or e-mail (RMA@housingdevices.com) your request to us for an RMA #. An RMA will be sent back to you via the same method you contacted us for each authorized repair or return.

Please include or be prepared to provide the following information:

Buyer Information	Name Complete address Contact Information (Telephone, Fax numbers, E-mail address etc.)
Product Information	Make / Model Number Serial Number (where applicable) Date of Purchase Copy of HDI Invoice or purchase receipt Reason for return or repair