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ARTICLE: Accessibility, Areas of Rescue Assistance, and the Americans with Disabilities Act
A briefing and marketing opportunity for Condo Owners, Developers, and Associations
The Americans with Disabilities Act (ADA) is the federal civil rights law that prohibits the
exclusion of people with disabilities from all sorts of everyday activities. The law established
requirements for businesses that provide goods and services to the public. Such businesses are
defined by the ADA as "public accommodations." If you own, operate, lease, or lease to a
business that is identified by the ADA in any of the 12 categories of public accommodations you
have certain obligations under the law to comply with.
Does it apply to my building?
Residential buildings are typically not covered by the Act. However there are exceptions, two such
being public housing and private residential buildings providing goods or services to the public
covered under Title II and Title III respectively. However, as the country's population ages
condominium owners, developers and management associations have an opportunity to differentiate
themselves within the marketplace by adopting many of the basic tenets defined in the ADA Act in
advance of any future, yet to be defined, regulations.
Taking this proactive approach may open up new market segments for prospecting, facilitate sales
or rentals, minimize turnover, and perhaps even provide for additional tax incentives (consult your
own tax advisors). While it would be impossible to cover all of the guidelines for the ADA in this
article, I would like to share with you two areas of ADA guidelines, Accessibility and Emergency
Communications, as outlined in the Act in order to provide you with a flavor of the law.
The following information has been extracted from the Americans with Disabilities Act Accessibility
Guidelines for Buildings and Facilities (ADAAG), as well as the Department of Justice's "Title
III Highlights" created by the Office on the Americans with Disabilities Act. Please note
that this is not a complete reprint of all sections of the Act, and that the author does not make
any such claim and is not responsible for any errors or omissions.
Accessibility
Have you ever examined what it would take to make access to or within your property or unit
easier for a disabled person in a wheelchair or elderly person with a cane or walker? Many
buildings have been built without features that make them readily useable by people with
disabilities. There are all kinds of architectural barriers that may be in place, which
limit building access or interior movement. Such barriers include but are not limited to:
The answers are spelled out in the Act and its various appendixes, as well as a host of other
periodicals and resources. When you are planning your next project, be it new construction or
renovation, why not think about the ADA Act as a marketing opportunity instead of a federal regulation?
Areas of Rescue Assistance
An "Area of Rescue Assistance" is defined as "an area, which has direct access to an
exit, where people who are unable to use the stairs may remain temporarily in safety to wait further
instructions or assistance during emergency evacuation." The Act specifies that certain
properties (there are exceptions) must have areas of rescue assistance and that each one be of
a certain size, and be identified by a sign (in some cases illuminated) that says "Area of Rescue
Assistance" in a specific size lettering.
The following examples of Areas of Rescue Assistance are taken directly from the ADA Act:
"A method of two-way communication, with both visible and audible signals, shall be provided
between each area of rescue assistance and the primary entry. The fire department or appropriate
local authority may approve a location other than the primary entry."
The Act states that "it is essential that emergency communications not be dependent on voice
communications alone because the safety of people with hearing or speech impediments could be
jeopardized."
"Ideally, emergency two-way communication systems should provide both voice and visual display
intercommunication so that persons with hearing impairments and persons with vision impairments can
receive information regarding the status of a rescue. A voice inter-communication system cannot be
the only means of communication because it is not accessible to people with speech and hearing
impairments. While a voice intercommunication system is not required, at minimum, the system
should provide both an audio and visual indication that a rescue is on the way."
Also noted is that devices requiring no handsets are easier to use by people that have reaching
difficulties. If handsets are used, they are typically behind small doors that are not useable
by people who have difficulty grasping. Keep in mind that, although not required in many instances,
providing areas of rescue assistance and two-way emergency communications may help save a disabled
persons life in extreme situations and in todays litigious society show your good intentions by
providing extra protection in your property.
Local Resources
This brief glimpse inside the American's with Disabilities Act has hopefully piqued your
interest and perhaps triggered a few new ideas regarding new market segments for property
development. There is much published data on the ADA Act and many state and federal resources
to seek assistance from.
For further reference, there is a great source for information located right here in Boston:
The New England ADA Technical Assistance Center. The Center is staffed with employees who have a
wealth of information regarding the ADA and will be able to either provide you with the answers you
are looking for or guide you to the right resources. Call them toll-free at 1-800-949-4232.
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